Small Business
Top stories summarized by our editors
12/15/2017

Quieting your inner voice so you can truly listen to what team members are telling you can lead to better leadership outcomes. "It's your responsibility to show up and be fully present to effectively use the limited time you have with each person you meet," write Rasmus Hougaard and Jacqueline Carter of Potential Project.

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Rasmus Hougaard
12/15/2017

Job interviews often focus on how knowledgeable candidates are, but it's also important to find people who are able to connect with others, writes Yewande Ige, global recruitment strategist at ThoughtWorks. Encourage candidates to reflect on their empathy by asking the question, "Are you willing to be wrong about your opinion on the world?"

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Fast Company online
12/15/2017

Small businesses in New York City are considering how to respond as the minimum wage for companies with at least 11 employees is set to rise first to $13 and then to $15.

12/15/2017

Waxing the City franchisees Jane and Jo Haubrich, who own two locations in Minnesota, are focused on providing employment opportunities to people who have dealt with legal issues, illnesses and other problems. "The company allows us to offer our employees real career paths, regardless of their backgrounds," Jane Haubrich said.

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Entrepreneur
12/15/2017

Several food brands have embraced elements of digital technology and automation, with UFood Grill adding self-order kiosks to a Maryland location earlier this year. The kiosks can use facial recognition technology to call up previous orders for returning customers.

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QSR
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UFood Grill
12/15/2017

The National Labor Relations Board has overturned a decision in a 2015 case known as Browning-Ferris Industries that broadened the definition of joint employment. That broader standard led to "needless confusion and uncertainty for America's 733,000 franchise businesses," said IFA's Matt Haller. The board's 3-2 decision, issued on Thursday, means that businesses must have direct and immediate control over workers to be considered joint employers.

12/15/2017

The IFA has been a leading voice in the push to roll back the joint-employer standard created by the Browning-Ferris Industries case. "Our number one, two, and three issue is joint employer and we've thrown everything but the kitchen sink at this in the last three years," said IFA's Matt Haller.

12/15/2017

Some startups are attempting to make lawyers' jobs easier rather than trying to replace them. One potential obstacle to success in this sector is that engineers may not always have a clear understanding of the issues that lawyers face, said Krishna Srinivasan of LiveOak Venture Partners.

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Crunchbase
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LiveOak Venture Partners
12/15/2017

The search for product-market fit can be broken down into a four-part process that starts with gaining an initial understanding of the market landscape and ends with scaling up your operations. One stumbling block is that companies may hire amazing sales representatives who can move product without realizing that these customers aren't using what they've bought, said Guy Cohen of Wonder.

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For Entrepreneurs
12/15/2017

Hubble, founded in 2016, is trying to disrupt the market for contact lenses with direct-to-consumer sales using a prescription model. Contacts are classified as medical devices, but reporting from Quartz suggests that consumers may be able to buy Hubble contacts without valid prescriptions.

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Quartz
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Hubble, Hubble, Quartz