Voice tools help supply chain operators optimize interactions between humans and digital tools, writes HighJump Voice executive Gary Oldham. "With voice as an enabler and a bridge, companies can reap the full benefits of the solutions of tomorrow -- higher throughput, satisfied customers, lower cost per order, reduced returns, improved employee satisfaction and more," he writes.
Electrical distributors can offer the information needed to help their products stand out online by considering data from two viewpoints: operational and marketing, says Justin King of DigitalBranch and B2X Partners. Operational data refer to basics such as weight and size, while marketing data offer insight into the product's use, price and estimated delivery.
Retailers have often considered returns to be an obstacle to profits, but customer-generated content can provide insight into how well current practices are received, writes Bazaarvoice executive Sophie Light-Wilkinson. Brands can use customer feedback from questionnaires to improve faulty products and manage customer expectations, she adds.
3D printing can reduce costs and inventory in aircraft maintenance, repair and overhaul by eliminating the need to scale up with spare parts production, says Edouard de Mahieu of Materialise.
This summer will see iQor hire 100 people at its Memphis, Tenn., location, where it recently installed a new call center. "Being that iQor-Memphis is an extremely diverse plant with our facility having over 22 different nationalities, the call center addition would be another 'layer' to what we promote" in terms of diversity, said plant manager Anthony Winters.
China's restrictions on imported waste will leave more than 122 million tons of plastic in need of a destination by 2030, according to a study.
The EU's Circular Economy Package, which sets new targets for recycling, will go into effect next month. The rules will require participating countries to reach 55% recycling rates by 2025 and 65% by 2035.
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