Travel & Hospitality
Top stories summarized by our editors
8/17/2018

Hotel security has been beefed up across the US since the Mandalay Bay shooting in Las Vegas last October, but an expert cautions against taking new measures for granted. "By training your employees, adding technology and barriers to fill gaps, creating plans and holding drills, you can force bad actors to look elsewhere for a softer target," said Michael O'Rourke, founder of security consulting firm Advanced Operational Concepts.

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Michael O'Rourke
8/17/2018

Avid Hotels target a market of 12 million underserved travelers who value practicality and economy, the new brand's vice president, Jennifer Gribble, says in a video interview from Avid's debut location, near Oklahoma City. More than 100 owner signings have been gathered in nine months for the venture by InterContinental Hotels Group, Gribble adds.

8/17/2018

Instagram is playing a starring role in hotel marketing, and even affecting design decisions in many cases, as it vies to lead social media in growth rate. Experts note pitfalls such as gaps in reach, but warn that hoteliers ignore the platform at their peril.

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EyeforTravel
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Instagram
8/17/2018

An editorial in the Dallas Morning News applauds Southwest Airlines' decision that cats and dogs are the only emotional support animals allowed to fly in the passenger cabin, and that travelers who say they need the animals for assistance are required to provide medical documentation.

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Southwest Airlines
8/17/2018

The FedEx Express Mid-Atlantic Hub at North Carolina's Piedmont Triad International Airport is looking to hire about 400 workers in the coming months. "We have significant pickup and delivery operations at the Greensboro hub that will only grow with this expansion," FedEx spokesman Jim Masilak said.

8/17/2018

Southwest Airlines joined with the Make-A-Wish Foundation to grant Brynn Hennessey's wish to be an actress. The carrier flew the 13-year-old to Hollywood and gave her a role in a national commercial.

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Radio
8/17/2018

United Airlines' MileagePlus rewards program has been voted Favorite Frequent-Flyer program by the readers of Trazee Travel. "We are extremely proud that our customers voted MileagePlus as the favorite frequent-flyer program. United continues to build and improve our loyalty program that provides great value for all of our members, while offering a variety of earning and redemption opportunities," said Luc Bondar, United's MileagePlus president and loyalty program vice president.

8/17/2018

The operator of the Macau Jockey Club has submitted an investment plan after being granted a 24-year extension for its horse racing monopoly. The company is required to invest $186 million to open more nongaming venues and improve its facilities.

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CalvinAyre
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Macau Jockey Club
8/17/2018

Authentic Gaming is hoping to extend its international reach past its partnerships with UK-licensed operators such as Mr Green, LeoVegas and Kindred Group. The company recently obtained a UK gaming license and opened a new studio called ARENA in Malta with half a dozen live auto roulette tables.

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iGaming Business (UK)
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ARENA, Mr Green, Kindred Group
8/17/2018

Macau businessman Chan Meng Kam is rebranding several casino hotel properties that he controls to put "dragon" in their names. The move comes as the media speculates about his intentions to pursue a casino license of his own.

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GGRAsia (Macau)
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Chan Meng Kam