All Travel & Hospitality News
Top stories summarized by our editors
10/18/2017

The newly opened Ritz-Carlton Koh Samui, located on an island in the Gulf of Thailand, features a huge spa, martial arts classes, and seven restaurants and bars. The 175-suite hotel also offers a cooking class based on southern Thai cuisine, and participants can go shopping for ingredients at a local market.

Full Story:
Travel Weekly
More Summaries:
food market
10/18/2017

The Celebrity Edge will sail out of Barcelona and Rome starting in 2019 and offer unique cruises to a variety of European destinations, including Italy's Santa Margherita and Nauplion, Greece. The 2,900-passenger ship's innovative features include infinite balconies, designed to enlarge cabins.

Full Story:
Cruise Critic
10/18/2017

Agents are going to make mistakes, but how they handle the mishaps is what's important, Mike Marchev advises in this column. When an error happens, learn from the experience and keep moving.

More Summaries:
Mike Marchev, mailing list
10/18/2017

China's Jiangsu province is home to several large cities that rival the size and sites of New York City. Visitors can tour Suzhou's Master of the Nets Garden, marvel at the Grand Buddha at Ling Shan in Wuxi and watch pandas at Liyang's Nanshan Bamboo Forest Park.

Full Story:
TravelPulse
10/18/2017

Documentation of employee activities is a best practice agents cannot afford to skip because it lessens agents' exposure to employee lawsuits, Richard D'Ambrosio writes. Agencies can take simple preventive steps such as creating a written job description for each position, as well as giving new employees an employee handbook and have them sign an "acknowledgment receipt," advises Peter Lobasso, ASTA's general counsel.

Full Story:
Travel Market Report
10/18/2017

The increasing flexibility hotel managers enjoy with the growth of hotel brands can undermine brand standards if owners don't communicate requirements clearly, industry attorneys Samantha Ahuja and Molly Kacheris note. Negotiations up front should cover such aspects as frequency of updates, they advise.

10/18/2017

A wellness spa centered around the traditional Indian therapeutic practice of Siddha will be installed at the new Hyatt Regency Lucknow in India's Uttar Pradesh state. Four treatment rooms will be available as "traditional medicine, yoga and meditation come together to form a holistic system that rejuvenates the soul," a Hyatt spokesperson said.

Full Story:
Spa Opportunities
More Summaries:
Hyatt
10/18/2017

Hawaiian Airlines is moving into a new cargo and maintenance facility located on 21 acres at Honolulu's Daniel K. Inouye International Airport this week. The new facility's 38,500 feet of cargo space will help accommodate the airline's growing freight business.

Full Story:
KITV-TV (Honolulu)
10/18/2017

Connections between TAP Air Portugal and JetBlue Airways have resulted in more than 35,000 passengers for the Portuguese airline. "With growth in multiple US markets in just the first year, JetBlue and TAP are bringing valuable connectivity to customers both in the US and abroad," said Tracy Bink, JetBlue's director of alliances and partnerships.

Full Story:
USA Today
More Summaries:
JetBlue
10/18/2017

United Airlines has announced that its customer relationship management system is now available to its sales force, as well as corporate and agency customers. The changes, expected to be completed in January, will streamline the airline's planning and communications with these clients.

Full Story:
The Company Dime
More Summaries:
United Airlines