At Crystal Cruises' yearly trade gala this week, President and CEO Tom Wolber affirmed the company's recommitment to agents and offered them praises. "Your knowledge of luxury travel, your insight and awareness of the Crystal brand, is vital to all of us," Wolber said.
Eero Saarinen's iconic 1962 TWA Flight Center at New York's John F. Kennedy International Airport is being converted into the 512-room TWA Hotel. Scheduled to open next spring, the property will include a corporate events area and a museum of the history of TWA.
Air Canada is adding domestic nonstop, year-round service from Montreal to the Ontario cities of London and Windsor, beginning July 2. The flights are scheduled to allow connections to Europe and Canada's Atlantic region.
Several reports have shown more older travelers and millennials are turning to agents for their travel needs, despite the ease of booking trips online. Industry experts attribute this demand to agents' abilities to resolve problems, find discounts and share knowledge.
Gambia, a small African country, offers many natural wonders for travelers to experience. Visitors can observe wildlife while floating down the Gambia River, greet chimps at a chimpanzee rehabilitation center and enjoy beach life in Ghana Town.
The Wellness Tourism Association recently released a glossary of eight industry terms such as "wellness destination" and "wellness traveler" agents can use to sell wellness travel to clients. Agents can "use the terms to help promote themselves as wellness specialists by incorporating the definitions into their newsletters, social media and other engagement with clients and potential clients," said Anne Dimon, president of WTA.
Atlantic Hotels Group purchased two five-story hotels in the Dallas-Fort Worth region with a loan of $23.4 million. The acquisitions are the adjacent 96-key Comfort Suites DFW Airport North Grapevine and the 94-key Hampton Inn & Suites by Hilton.
Julie Lunning of the St. Cloud Area Convention and Visitors Bureau reported that construction on two Waite Park, Minn., hotels is moving forward. A Residence Inn by Marriott is expected to debut in August, while a Hilton Garden Inn should open by the end of the year.
The Houstonian Hotel in Houston released to the public the late Barbara Bush's chocolate chip cookie recipe, which once won a cooking contest. The former first lady shared the recipe with the Houstonian's pastry chef years ago and it has now become the signature cookie at the hotel.
Peter Harris, UPS' director of sustainability for Europe, writes that the shipper is reducing its environmental footprint by deploying emissions-free electrically assisted tricycles in European cities. The initiative has advantages beyond the obvious fuel savings: "We can connect and collaborate more effectively with governments, as well as our stakeholders, employees and customers, generating a culture within the business of sustainable innovation," he writes.
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