At Crystal Cruises' yearly trade gala this week, President and CEO Tom Wolber affirmed the company's recommitment to agents and offered them praises. "Your knowledge of luxury travel, your insight and awareness of the Crystal brand, is vital to all of us," Wolber said.
Air Canada is adding domestic nonstop, year-round service from Montreal to the Ontario cities of London and Windsor, beginning July 2. The flights are scheduled to allow connections to Europe and Canada's Atlantic region.
Several reports have shown more older travelers and millennials are turning to agents for their travel needs, despite the ease of booking trips online. Industry experts attribute this demand to agents' abilities to resolve problems, find discounts and share knowledge.
Gambia, a small African country, offers many natural wonders for travelers to experience. Visitors can observe wildlife while floating down the Gambia River, greet chimps at a chimpanzee rehabilitation center and enjoy beach life in Ghana Town.
The Wellness Tourism Association recently released a glossary of eight industry terms such as "wellness destination" and "wellness traveler" agents can use to sell wellness travel to clients. Agents can "use the terms to help promote themselves as wellness specialists by incorporating the definitions into their newsletters, social media and other engagement with clients and potential clients," said Anne Dimon, president of WTA.
Peter Harris, UPS' director of sustainability for Europe, writes that the shipper is reducing its environmental footprint by deploying emissions-free electrically assisted tricycles in European cities. The initiative has advantages beyond the obvious fuel savings: "We can connect and collaborate more effectively with governments, as well as our stakeholders, employees and customers, generating a culture within the business of sustainable innovation," he writes.
Hawaiian Airlines will receive two A321neo aircraft next month, plus another five in June and July and one each in September and November. The carrier will use the new planes on routes between the Hawaiian islands and West Coast.
Frontier Airlines and Hawaiian Airlines have extended their cobranded credit card agreements with Barclays.
FedEx Express is one of the best places to work in the United Arab Emirates, according to Great Place to Work Institute. "We want to see our colleagues achieve their full potential, and we provide them with the means to do so -- through education support, mentoring and more," said Jack Muhs of FedEx Express.
New ads for American Airlines focus on the airline's premium "flagship" offerings, which include lounges and amenities associated with premium seating. Future ads will focus on other cabin experiences and workers' own travel adventures.
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