SmartBrief Originals Insights, analysis and best practices.

Many think of voice assistants and chatbots when they hear the term AI, but grocers are in a unique position to take advantage of the tech across their businesses.

Top 10: Free Chobani, Pepsi's new sparkling water and the return of Slice

Chobani's massive yogurt giveaway topped this week's most-clicked list, which also includes Whole Foods' shelf space price hike and PepsiCo's new sparkling water brand.


Obituaries not only capture the essence of a person's life, but they can also offer questions of self-reflection for ourselves.

Business travel

Cultural differences abound in business, but breaches of etiquette aren't inevitable. You just need some cultural intelligence.

Learn from Starr Sackstein about thoughtful social media use and interdisciplinary learning.

Education leader Amy Dujon offers two ways teachers can shift to student-centered learning.


Authenticity is especially important in a world of curated, packaged social media. How are you doing the hard work of being authentic?

hotel wine food and beverage program

For many hotel guests, access to good wines are an expected amenity, and for hotels, meeting guest expectations is an ongoing challenge.

Tools, trends from TechShare LIVE!

Need tips for choosing AI for the classroom? Get those and more in this FETC-inspired Tech Tip.

Active senior couple
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Osteoarthritis bracing options are getting better, but reimbursement doesn't always support patient choice.

Last week's poll question: How actively do you seek to build personal resilience?


Many employees still equate professional “growth” with a promotion. Leaders need to reframe that conversation, especially when promotions and development funding are scarce.


What is it that makes Shari, Ben, Marie, Deanne and Cathy leaders? They see a need and choose to do something about it.

What’s trending? From FabLabs to student tech addiction, don’t miss these most-read stories.

Optimizing CPG packaging for e-commerce

Navigate the challenges inherent to e-commerce packaging.