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Jill Griffin


Jill Griffin is an independent public board director; internationally published Harvard “Working Knowledge” author; and global thought-leader on customer loyalty. She is passionate about bringing more diversity to the corporate board room. Since 2003, Griffin has served as board director for Luby’s/Fuddruckers Restaurants.

She is a distinguished alumnus and philanthropist for the University of South Carolina Moore School of Business, where she earned her bachelor of science in business (magna cum laude) and MBA degrees. She served on the Board of Trustees for nine years. Her book “Customer Loyalty” has been published in eight languages. Two awarding-winning books followed: “Customer Winback” and “Taming the Search-and-Switch Customer.” Her most recent book is “Earn Your Seat on a Corporate Board.”



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