Brands & Campaigns Social Media & customer service: Are you scalable? By Rob Birgfeld Published: May 26, 2016
Brands & Campaigns Lessons from IBM: Your community can be your copywriter By Rob Birgfeld Published: May 26, 2016
Marketing Strategy Use special occasions to maximize your WOM shelf life By Rob Birgfeld Published: May 26, 2016
Brands & Campaigns A Facebook success story from the Lupus Foundation of America By Rob Birgfeld Published: May 26, 2016
Brands & Campaigns Some social media insights from Someecards By Rob Birgfeld Published: May 26, 2016
Brands & Campaigns Talking social media strategy, policy with the DoD By Rob Birgfeld Published: May 26, 2016
Brands & Campaigns Live from TWTRCON ’09: Navigating the world of immediacy By Rob Birgfeld Published: May 26, 2016
Digital Technology Live from Ad:Tech — The Myth of the “Last Click” By Rob Birgfeld Published: May 26, 2016
Digital Technology Live from Ad:Tech — The Myth of the “Last Click” By Rob Birgfeld Published: May 26, 2016
Social Media The future of social search: Questions for Facebook’s Brian Boland By Rob Birgfeld Published: May 26, 2016
Marketing Strategy The future of social search: Questions for Facebook’s Brian Boland By Rob Birgfeld Published: May 26, 2016
Digital Technology A cheeky look at Gov 2.0: Questions for Mark Drapeau By Rob Birgfeld Published: May 26, 2016
Marketing Strategy Name the SmartBrief iPhone App: And the winner is… By Rob Birgfeld Published: May 26, 2016
Social Media 4 ways to transform your employees into social-media marketers By Rob Birgfeld Published: May 26, 2016
Marketing Strategy Tweet like you mean it: My first 60 days on Twitter By Rob Birgfeld Published: May 26, 2016
Social Media Proceed with caution: Everyday dangers of social media, part 1 By Rob Birgfeld Published: May 26, 2016
Social Media Proceed with caution: Everyday dangers of social media, part 2 By Rob Birgfeld Published: May 26, 2016
Brands & Campaigns The PETA Approach – How social media is changing the big game By Rob Birgfeld Published: May 26, 2016
Marketing Strategy Are you getting in the way of your customers? By Rob Birgfeld Published: May 26, 2016
Marketing Strategy Pitfalls of intrusive advertising: The Facebook “Test” By Rob Birgfeld Published: May 26, 2016
Marketing Strategy A lesson in value exchange: The LinkedIn Outlook Toolbar By Rob Birgfeld Published: May 26, 2016
Digital Technology Engage or enrage: What the new monitoring means By Rob Birgfeld Published: May 26, 2016
Marketing Strategy Real-time search, the next evolutionary step By Rob Birgfeld Published: May 26, 2016
