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Archives: Originals

Infrastructure

The Future of Sustainable Air Travel

Jill Blickstein, Vice President of Sustainability at American Airlines, outlines advancements in sustainable aviation fuel (SAF) and other efforts the airline is undertaking to reduce its carbon footprint.

Infrastructure

How American Airlines is Navigating Sustainability

Jill Blickstein, Vice President of Sustainability at American Airlines, talks about the latest advancements in sustainable aviation fuel (SAF), fleet upgrades the airline has made to enhance its sustainablility and an AI-enabled system called 'Smart Gating' that conserves fuel and saves time for travelers.

Marketing

What’s all the hype about customer experience?

There's a lot of hype around customer experience, which can mean different things to different departments. For sales and marketing, CX is about exceeding customer expectations at every step of their journey, and carrying the customer through that process efficiently.

Events

Practicing happiness, working together

In his closing general session at the 2023 ASCD Annual Conference, author and researcher Shawn Achor talks about his work studying happiness and says we may be looking at things backward when we believe attaining certain levels of success will make us happy.

Food

Food retailers infiltrate new categories with private-label products

Store brands. Own brands. Private labels. However food retailers refer to their own lines of product offerings, they are anything but generic, and, bolstered by a number of factors, they are enjoying their time in the spotlight and food retailers are taking advantage of the attention by innovating in more product categories than ever before.

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