Management can sometimes be an act of faith, particularly when the people you hire have a questionable past.
One approach to giving people a second chance is to sit down with them and ask them to write about what they want to achieve and how they want to be remembered.
The savvy manager who can connect with such an employee not only gives the person a second chance, but he or she also creates an environment where the past can be put into the past and the future can be created together.
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