SmartPulse — our weekly nonscientific reader poll in SmartBrief on Leadership — tracks feedback from more than 210,000 business leaders. We run the poll question each week in our e-newsletter.
Leadership : How do you drive accountability in your organization?
- Primarily through incentives: 17%
- Primarily through consequences: 20%
- Through an even balance of incentives and consequences: 50%
- I don’t drive accountability in a consistent manner: 13%
Where’s the accountability? A balanced mix of you are using incentives and consequences to drive accountability. The striking number is the 13% who aren’t consistently driving accountability at all. If you’re in this group, ask yourself if you’re getting the performance and results you desire. If not, I’m pretty sure there’s a causal link between those results and how you’re not consistently holding people accountable. Without clear incentives and consequences, you’ll find it hard to change performance.
Mike Figliuolo is managing director of thoughtLEADERS, author of the upcoming book “The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved” and “One Piece of Paper: The Simple Approach to Powerful, Personal Leadership.”