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Nancy L. Newell, on the power of behavioral interviewing

While I was at SHRM’s annual conference out in San Diego last month, I was lucky enough to meet Nancy L. Newell, principal of  Nth Degree Consulting to discuss the biggest mistakes most companies make in interviewing candidates.

Among them: Failing to focus on the most important aspects of the job the candidate would be doing. One way to overcome this is through behavioral interviewing, which she says can dramatically increase the quality of hires companies make.

Behavioral interviewing is really just a simple shift in the way you ask interview questions, she said. For example, asking a candidate to “Tell me about a time when…” instead of “What would you do if …”

Check out my full interview with Nancy, as well as other conversations with HR thought leaders from Smartbrief’s video series with


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