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A split on employee-retention surveys

SmartPulse — our weekly reader poll in Smartbrief on Workforce — tracks feedback from leading managers and HR practitioners. We run the poll question each Wednesday in our e-newsletter.

Last week, we asked: Do you think employee-retention surveys are useful?

  • No, 54%
  • Yes, 46%

An interesting split on this question for sure. I’m definitely down on the “No” side since many factors go into whether an employee stays with an employer (not just whether they answer affirmatively in a survey). Using it as a barometer for employee attitude is only effective if you have years of data to compare it to. Other then that, employers would be wise to take all factors into account before making any radical changes based on a retention survey.

Lance Haun is community director for, the main guy over at and a member of the SmartBrief on Workforce Advisory Board.