One of the big reasons change initiatives fail is because people do not like to be pushed out of their comfort zones.
That is only the surface emotion; a deeper reason is that people are uncomfortable with learning. It will mean absorbing new information, processing it and acting upon it.
Learning is intrinsic to change, and here is where leaders can exert their influence.
- Embrace the process. The top leaders need to do it before everyone else and serve as the role models.
- Teach what you know. Share your knowledge.
- Be humble. Be open to new ideas and new learnings.
None of these techniques are new. In fact they are modeled after action-learning principles used in education in schools and professions worldwide.
The operative word for leaders is to engage; get involved in the learning process as student and teacher, and watch good things happen.
John Baldoni is chair of leadership development at N2Growth, is an internationally recognized leadership educator and executive coach. In 2014, Trust Across America named him to its list of top 100 most trustworthy business experts. Also in 2014, Inc.com named Baldoni to its list of top 100 leadership experts, and Global Gurus ranked him No. 11 on its list of global leadership experts. Baldoni is the author of more than a dozen books, including his newest, “MOXIE: The Secret to Bold and Gutsy Leadership.”
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