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Today’s bonus tracks

Good morning SmartBlog on Social Media readers! Check out this morning’s bonus tracks – select articles that you won’t find in your SmartBrief on Social Media newsletter when it hits your inbox.

We liked the article about using social media to listen to consumers. People now have a new way to express their opinions and let their voices be heard – and it’s working! Check out the first link to see how and why brands should be using social media to listen to their customers.

Photo credit, alan(ator)