If social media can change the way companies can talk (and listen!) to their customers, what’s stopping lawmakers from taking a similar approach? Rep. John Culberson (R-Texas) is using ShareBook to allow his constituents to provide direct feedback on the text of HR 3200 — that health care overhaul bill that all the fuss is about. The same technology may soon be used by government agencies to aid project collaboration. For more nifty social media developments, check out SmartBrief on Social Media.
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