As marketers continue to face current and future data privacy crackdowns from government and tech platforms such as Google and Apple, a new study from Integral Ad Science with YouGov reveals consumer sentiment regarding the issue and what marketers can do to alleviate concerns.
Consumers are worried about sharing online data
The research found just half of consumers are confident about their data security when browsing online and 64% say they’re more careful than ever about data privacy. While 90% of consumers are aware that their online data is shared for advertising purposes, 68% are uncomfortable with the practice despite receiving more personalization.
Media experts lack data privacy expertise
Some 62% of media experts are prioritizing data privacy but around only half understand privacy issues related to browsers, mobile identifiers or regulations.
Additionally, 29% of media experts say their company has no plans on how to handle upcoming policy changes.
How marketers can address privacy concerns
Targeted ads spur 66% of consumers to visit a brand’s website. This finding suggests marketers should adopt contextual targeting to both deliver the relevant information consumers want while respecting privacy concerns, the report states.
Just 29% of media experts have implemented contextual targeting although 51% agree that media quality will become more important to ensure brands can reach the right audiences.
Contextual targeting is a solution also proposed by Vibrant Media CEO Doug Stevenson in this SmartBrief article. “By delivering ads that align contextually with a page’s content, brands are also often perceived by consumers as less obtrusive,” Stevenson explains.
Using first-party data to personalize ads and content is another privacy-forward approach. “In an era of increasing privacy regulations, having a consumer’s explicit permission to gather and store their data is increasingly valuable,” Stevenson writes.
Privacy in the metaverse
As the metaverse continues to evolve and brands become increasingly active in virtual worlds, marketers will need to ensure data privacy is a key component of content and experiences.
“In the metaverse, we won’t be hit with overt pop-up ads or promo videos, but simulated people, products and activities that seem just as real as everything else around us,” says Louis Rosenberg, CEO of Unanimous AI, in this Forbes article.
This means that marketers will need to be more transparent than ever to win the trust of consumers, writes Eric Reicin, president and CEO of BBB National Programs in Forbes.
“Make sure your advertising is truthful, non-deceptive and clearly identifiable as advertising,” Reicin advises. “This means that proper, easily viewable disclosures are important, not only in ads, endorsements and brand-building events, but also in influencer content.”
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