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Healthcare

Healthcare

Consumer connection 101: Lessons from retail

As health insurers – and pretty much all other stakeholders in the rapidly evolving world of health care – work to build a more sustainable system, they are adapting lessons learned across a variety of industries.

Healthcare

4 keys to leading through change

Average is not an option, author and founding editor of Fast Company Bill Taylor told health insurers gathered at the America’s Health Insurance Plans Ops/Tech Forum in Phoenix last month.

Healthcare

Challenges and opportunities in health IT

Health information technology is frequently invoked as the key to solving America’s biggest health care challenges, but as many in the field acknowledge, the gap between vision and reality is often wide.

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