Inspiration
Drowning in leadership advice? Here’s a lifeline
There's a lot of leadership advice out there, but Larry Robertson has a five-step plan to tame the cacophony and find what works for you.
Leadership
Inspiration
Featured Leader: Charlene Harrison, the vice president of operations at CAQH
SmartBrief on Leadership's featured leader is Charlene Harrison, the vice president of operations at CAQH, who tells us about her leadership philosophy.
Leadership
The emerging role of manager in a world of AI
Artificial intelligence is transforming the role of the manager, says Marlene Chism, who offers three strategies to bring your human intelligence to bear.
Communication
How listening as an ally can create positive workplace relationships
Listening as an ally can help build trust with your team and improve productivity and problem-solving, writes Rachael Grail.
Workforce
3 strategies to facilitate team success
Facilitate your team's success by asking insightful questions and knowing when to let them work out their own issues, writes Paul B. Thornton.
Sponsored
Strengthening responses to cross-border conflicts with Global Communities
This post is sponsored by Global Communities In 2023, a record 339 million people will need humanitarian assistance and protection, according to OCHA, the...
Leadership
Dump leader vs. manager debate — try a blended role
A blended role of manager and leader is a more accurate option that recognizes that leaders can manage and managers can lead.
Leadership
WD-40’s secret formula might surprise you, Garry Ridge says
An interview with CEO Emeritus Garry Ridge reveals how leaders can ensure business success.
Communication
How respectful is your work culture?
Customized employee surveys can show whether you have toxic leaders or managers in your company, and S. Chris Edmonds offers steps to help.
Leadership
Where to begin when the executive team is broken
Only when leaders face the hard realities will they be able to turnaround a toxic culture at their company.
Workforce
Pass the popcorn to create a team effort
Moviemaking is a team effort, according to director Christopher Nolan, who acknowledges everyone from the stars to those who sell popcorn, writes John Baldoni.
Development
How to cope with moral injury in the workplace
Take care of feelings of moral injury by not denying it, finding support and creating a self-care ritual, writes LaRae Quy.
Development
The ROI of L&D gamification
Companies can use gamification in its learning and development programs to boost employee retention and satisfaction.
Workforce
Female leaders are hiding in plain sight. Here’s how to help them shine
Female leaders are often hidden in plain sight. Joel Garfinkle provides tips on uncovering this hidden talent.
Leadership
“Hush your buts” — How to lead better than Ted Lasso
In the TV show "Ted Lasso," Ted tell his team to "hush your butts," which can help leaders better understand how to navigate employee "buts."
Inspiration
Use bottom-up professional development to drive top-down change
The best professional development happens when executives put inclusive and supportive programs in place that empowers managers to innovate.
Inspiration
Leverage your fear of failure for success
To overcome a fear of failure, change your mindset and see it as a fulcrum that can allow you to grow and innovate.
Leadership
How deliberate are you about applying change-management practices when your team faces a large change?
How deliberate are you about applying change-management practices when your team faces a large change?
Workforce
How companies get inclusion wrong — and how to get it right
Companies can improve inclusion and diversity by reforming decision-making processes to eliminate biases, write Andrea Kramer and Alton Harris.
Inspiration
What turns can teach leaders about the nature of business
Leaders who can see opportunities whenever they experience turns in their business will stay ahead of the curve, Steve McKee writes.
Workforce
Are your people “issues,” or are they a priority?
Forward-looking leaders take people issues seriously and seek to hire not just for vacancies but for the future, writes Larry Robertson.
Inspiration
Strategies for self-managing anxiety in a culture of overwhelm
Let go of anxiety by changing the narrative and letting go of things you can't control, Marlene Chism advises.
Communication
8 ways to improve your written communications
Improving written communication requires clear thinking and multiple rewrites until your message is precise, organized, relevant and easy to understand.
Workforce
Why keep trying to motivate people when you can’t?
A more effective way to motivate people is to create a culture that gives them a sense of choice, connection and competence, writes Susan Fowler.
Leadership
Senior leaders’ top 5 culture concerns
Five culture concerns are top of mind for many leaders including how to create wellbeing and inclusivity, says S. Chris Edmonds.
Inspiration
Leading with a spirit of abundance
Leading with abundance means treating employees as contributors to business success and not just resources, writes John Baldoni.
Workforce
A leader’s role in creating workplace wellbeing
Leaders can foster a sense of wellbeing in their employees by engaging in deep dialogue and creating a culture of connection, writes Alaina Love.
Leadership
5 qualities that set leaders apart from managers
Managers and leaders share similar traits, but what sets them apart is that leaders are consistent, coachable and seek growth for their teams.
Leadership
Spring clean your calendar to find more time
Taking a new look at your calendar and weeding out the unnecessary can help you find more time to do deep work, writes Elisabeth Owen Hayes.
Inspiration
Make the science of positive thinking work for you
A positive thinking mindset, when used wisely, can help leaders reframe circumstances and arrive at more creative solutions, writes LaRae Quy.
Inspiration
Why leaders need to learn the art of reconciliation
Leaders who learn the art of reconciliation will be better equipped to bring people together and bring unity to the workplace, writes John Baldoni.
Inspiration
5 ways to boost leadership self-confidence
Boost leadership self-confidence by continuing to develop your skills and motivate others to transform the workplace, writes Joel Garfinkle.
Workforce
Grow employees with a great leadership development program
An effective leadership development program has clear expectation, support from mentors and peers and a way to measure its success, writes Rashan Dixon.
Inspiration
The magic of assuming positive intent
Leaders can save themselves a lot of heartache and misunderstanding when they assume positive intent on the part of others, writes Julie Winkle Giulioni.
Leadership
The 4 R’s of making good decisions
Leaders who recognize, reflect, reframe and respond can increase their moral and emotional intelligence. and make more good decisions.
Customers
“Succession” lesson: Using your own product
When's the last time you tried one of your own products, be it a service or physical item? Going through the customer experience can be an eye-opener, says Denise Lee Yohn.
Workforce
5 characteristics of high-performance organizations
Boost employee performance by building trust, providing critical feedback and recognition as well as opportunities for growth, writes Cyndi Wenninghoff.
Leadership
In business, you must watch out for the turns
Leaders make a variety of turns each day that can either boost or sink a business, which means they must turn with care and skill, writes Steve McKee.
Workforce
The power of a multilingual workforce
Building a multilingual workforce can boost a company's culture, employee retention and create innovative products and services, writes Dan Berges.
Workforce
The role of mismanagement in retaining talent
Mismanaging conflict can have serious consequences for retaining talent, writes Marlene Chism, who offers three strategies to try.
Workforce
Exorcising your ghost employees
Prevent ghost employees who don't show up after hiring by reviewing hiring processes to discover where they're slipping through the cracks.
Customers
Customers are partners. Believe otherwise at your peril
Companies that don't view customers as partners may find they won't be so loyal when a crisis hits and they need them, Larry Robertson writes.