Communication
What’s good about divisiveness
The recent elections exposed our deep divides, burst the bubbles and forced us into challenging conversations. This is a good thing, Susan Fowler writes.
Communication
Communication
7 tips for disagreeing without being disagreeable
No matter how much we try to work with others and get along, the time comes when we can’t agree. Difficult times call for difficult conversations.
Communication
How to effectively use feedback to drive company growth
This executive says her company would be less successful today if it hadn’t welcomed regular feedback from the team.
Communication
How are you being more transparent in 2017?
Entrepreneurs reveal their plans for being more transparent with staff -- and how they'll accomplish this goal.
Communication
5 persuasive communication lessons for today’s business environment
To achieve the results you’re after, you must move your audience to take action. Doing that requires a different skill level than simply conveying information.
Communication
Communicating the comp plan
This year, communicate to your team that the sales compensation program is an important, strategy-driving device.
Communication
3 ways leaders can use curiosity effectively
Curiosity is a tool that can work for you or against you. The key is to understand how to use curiosity to your advantage.
Communication
How do you get feedback on your onboarding process?
Onboarding isn't enough; you need to know whether your efforts are succeeding.
Communication
Be careful when you use passion to persuade
Passion is great, except when there's too much of it.
Communication
A lesson from baseball: Keep it simple
Tell, teach and make time for your people -- a simple yet effective formula.
Communication
8 best practices for nailing your media interview
Here are some proven tips and best practices for preparing for a media interview, from media strategy and training expert Scott Morgan.
Communication
Pitch your idea with an open mind (and an eye on your audience)
You need to speak the language of the listener, and this requires that you learn something about them as well as tailor your argument to meet their needs.
Communication
Preparing for a conference presentation? Don’t skip these 7 essentials
Every speaker is nervous, and the key to overcoming nerves is to be prepared. Channel that energy starting with these 7 essential steps.
Communication
How to start a conversation you’re dreading
The best feedback is given as soon as possible. The longer you put it off, the more daunting the task will seem
Communication
How does an election year affect engagement?
Election years are stressful all around, and the stakes are so high that anxiety can easily bleed into the workplace. Here are some side-effects of election years you should consider.
Communication
6 ways to make your sales pitch more powerful
Before pitching, consider: What are you trying to achieve? What do you want your audience to do or say?
Communication
How should startups foster communication as they grow?
How do you keep employee communication strong and clear in a growing company? 8 entrepreneurs share their advice.
Communication
What is the true language of global business?
No matter what country’s language you speak, conflict arises from our inability to successfully communicate values.
Communication
How leadership influence tactics could decide the presidency
A look at classic influence tactics of leaders, and what Hillary Clinton and Donald Trump are doing to win over voters
Communication
Put passion into your pocket when you argue
Research into persuasion suggests that smart leaders will first seek to understand what the other people is thinking -- and why -- before attempting to sway them.
Communication
This Is how you stop ignoring the employee voice
Chances are, even if CEOs think they're actively listening to the employee voice of an organization, the workforce doesn’t agree.
Communication
Drama: Good for ratings, bad for business
Drama creates a vicious cycle, and misery certainly loves company. How can break the cycle?
Communication
Does delivery matter when the audience isn’t looking at you?
Delivery matters even when the audience can't see you because everything you do (or don’t do) to engage your body comes through in your voice.
Communication
When “no” can lead to “yes”
The most valuable resource a good executive employs is her time. Don't squander it by saying "yes" to everything.
Communication
How can I help you do your job better?
Failure to acknowledge your employees, or worse, failure to support them with resources, is what is demotivating. Not words of praise.
Communication
An early employee is leaving your startup. How do you take the news?
9 entrepreneurs on how they'd react if an early employee said, "I'm quitting."
Communication
Listening Is a sign of respect
Listening is respect, and yet many of us don't listen enough.
Communication
How to make a great first impression in a global environment
When doing business abroad, being confident and warm is a universal way to make a good first impression. But studying up on cultural norms is a way to make it a lasting one.
Communication
Adam Grant’s advice for presenting an original idea
Let’s face it: championing something new takes courage.
Communication
Leaders who listen control the conversation
Listening is not necessarily about agreeing. Listening is about acknowledging the emotion so that the other person feels understood.
Communication
3 strategies business presenters can learn from stage performers
Who would think of doing a live stage performance without rehearsing? Stepping up to speak requires the same kind of extensive preparation.
Communication
Visit people where they work
Leaders are always short on time, but there are important reasons to get out of the office and visit employees. Here are four such reasons.
Communication
If you want to be seen as a leader, quit being a jerk at work.
Whatever the reason, sometimes leaders are rude to others. It happens. And when it happens, you must address it.
Communication
Why strong leaders are never afraid to ask for help
Over the next few days, consciously take time to ask people for more help. Consider their reactions. And over time, evaluate how your relationships with those people have improved.
Communication
Curiosity is the gateway to opportunity
Curiosity requires leaders to be in learning mode. When leaders are curious and ope,n they are connected to others and to ideas that create good synergy -- and success!
Communication
Don’t be afraid of confrontation
To disagree, one doesn’t have to be disagreeable. ~ Barry Goldwater Credit: iStockphoto Few leaders can avoid confrontation. There are simply too many items...
Communication
Communicating in a crisis
Crises often occur unexpectedly. What can never be unexpected is a leader’s response. The leader must assume control of the response with alacrity as...
Communication
Put your personality into your communications
When you are presenting your ideas, you don’t have to sublimate your personality. It may be your most important asset. Effective leaders know how...
Communication
Share rather than prove
I play piano for fun and sometimes when I play, especially for a new audience, I get a bit nervous. And so I turned...
Communication
Tell the truth and people will want to follow you. Honest!
Governance is the challenge that faces every leader. The ability to get things done is management’s role. The ability to inspire people to get...
Communication
Do you have “still face” managers in your organization?
People follow a "still face" manager because the manager has authority to hire, fire, promote and pay. They don't, however, follow such a manager because they want to, and that makes all the difference to employee engagement.