Learn to tell a good story
All of us love a good story. So my advice to leaders is to make good use of them. Good stories can do three...
Update your browser to view this website correctly. Update my browser now
All of us love a good story. So my advice to leaders is to make good use of them. Good stories can do three...
This post is an excerpt from”Gender Intelligence,” by Barbara Annis and Keith Merron (HarperBusiness, May 2014). Buy the book at Amazon, Apple, Barnes & Noble,...
Smart leaders are developing a competitive advantage by creating a sense of connection and community among employees and customers. In the fitness world, SoulCycle...
The late Maya Angelou once said. “I’ve learned that people will forget what you said, people will forget what you did, but people will...
So you’ve decided to take your business in a new, more exciting and more profitable direction. At least, that’s how you see it. Unfortunately,...
My family has been a Sprint wireless customer for more than 10 years. We’re happy now, but in 2007, we almost fired Sprint because...
When I interview the stakeholders on the strengths and gaps of the leaders I work with, it’s not unusual for me to hear that...
One of your principal duties as a leader will be to deliver speeches. Learn how to develop your presentation so that it conveys your...
#467307343 / gettyimages.com One of the most challenging assignments as a speaker is making a presentation to a group of people with varying...
Managing human capital as a resource is like assembling a kind of jigsaw puzzle, using talent for pieces and a strategic plan for the...
This post is adapted from “Enhancing Your Executive Edge: How to Develop the Skills to Lead and Succeed” (McGraw Hill, June 2014) by Kim...
We all make snap decisions. Many issues we decide on the fly should be made that way. Fax the document or e-mail it? Delegate...
I am a huge fan of SmartBrief; great articles about leadership. I was very pleased that my article “Listening is our Most Important Skill”...
It is important to make a personal connection when you meet senior people in your organization. This is especially true when presenting to an...
Do your employees secretly hate the communication techniques you’re currently using? According to a study by Root, Inc., more than half of employees surveyed...
Do companies want real employee engagement? Or do they want to maintain command and control? Corner offices need to figure it out.
#455310525 / gettyimages.com As a leader, you have certainly been the recipient of some unwelcome feedback. The comments may have focused in on your...
A nervous group walks into the conference group. They are still trying to shake off the holiday haze, but are totally alert and loaded...
Want to be a better leader? Try improving your vocabulary. No, I’m not talking adding the latest management and leadership buzzwords or jargon to...
See part 1 here. Many people owe their careers to their ability to make small talk with senior people in their companies. When you...
As the saying goes, “Timing is everything.” Someone at Microsoft should tell the big boss. It seems to me that Satya Nadella, the new...
#108359383 / gettyimages.com In our leadership development training, we like to start out by asking people to list as many characteristics about their former...
The Young Entrepreneur Council is an invite-only organization comprised of the world’s most promising young entrepreneurs. YEC recently launched StartupCollective, a free virtual mentorship program that...
Two weeks ago, I had the privilege of facilitating a discussion for a webinar for alumni of Georgetown University titled, “Conversations are the Work...
I recently returned from a whirlwind vacation that included visiting three of the beautiful Hawaiian Islands. As much as I tried to “go off...
Whether in conference rooms or as conference keynotes, we all have something to say. But if you’re overly focused on yourself, are a churning...
Even though it happened over 20 years ago, the memory is vivid: While working in corporate America, I was waiting for a fax for...
The concept of mindfulness has been in the media a lot lately. What does it really mean? It’s the quality of our attention in...
As an Internet/tech entrepreneur since 2005, I’ve founded multiple tech startups, written on various publications, and featured in dozens of interviews and podcasts. My...
“To be persuasive, we must be believable; to be believable, we must be credible; to be credible, we must be truthful.” ~ Edward R....
“I was discussing the use of email and how impersonal it can be; how people will now email someone across the room rather than...
You prepare. Practice. Revise. Prepare some more. Practice again. You have a solid presentation ready to go. And yet somehow, it all falls flat...
I was having a cup of coffee with a former work colleague who lamented over what happened at a meeting with his employer when...
The space shuttle Challenger in 1983. (Wikipedia/NASA) The hours ticked down to launch time, and Roger Boisjoly had the weight of the world on...
A 49-year-old father of two hits his alarm clock at 6:30 a.m., starts a pot of coffee and prepares for his daily commute. For...
Many budget processes look like this: They happen once a year and go out a year ahead. Managers and departments have every incentive to...
During my years as a consultant, I have often had people say to me, “I wish my leader knew …” to which I would...
There is one advantage that quiet people have over those of us who like to hear the sounds of our own voices. They are...
The Young Entrepreneur Council is an invite-only organization comprised of the world’s most promising young entrepreneurs. YEC recently launched StartupCollective, a free virtual mentorship program that...
Many years ago, when I was a corporate training consultant, my client hired a translator named Antonio to work with me to convert a...
I sat with two leaders in one of the last meetings we’d have. Six months of hard work by these two dedicated leaders who...
Graphic from the National Transportation Safety Board’s investigation (click to view full size) A warm late December evening in Miami awaited the 163 passengers...