Communicating change: “Me” before “we,” then “us”
I can’t believe I’m going to do this. I’m about to share my secret weapon for change communications. When I tell you my methods...
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I can’t believe I’m going to do this. I’m about to share my secret weapon for change communications. When I tell you my methods...
Mark Miller is vice president of organizational effectiveness for Chick-fil-A and the author of “The Heart of Leadership: Becoming a Leader People Want to...
It’s easy to be drawn into the rhythm of living and working day to day, doing what we need to do without giving it...
In the 1980s, MBWA was the rage. It involved the radical notion that leaders could drive better results by stepping out of their offices...
Let’s face it — it’s great to be the boss. You’re the one calling the shots, making sure everything stays on course; in the...
Vision! Steve Jobs had it. Walt Disney had it. George Washington — although less educated than either Thomas Jefferson or Ben Franklin — saw...
The end of the year typically brings holiday cheer with celebrations alongside family, friends and, often, colleagues. We humans connect with people we enjoy...
Too often, I read blog posts or engage in discussions where different definitions of leadership are present. One definition of leadership implies position. It...
Credit: iStockphoto You’ve been asked to speak at an upcoming business meeting and have learned that some important people will be in the audience....
The following answers are provided by the Young Entrepreneur Council, an invite-only organization comprised of the world’s most promising young entrepreneurs. The YEC recently launched #StartupLab,...
It’s not part of your job description. Nobody has told you that you need to spend time and effort developing others in your organization....
When something goes seriously wrong, it’s often first announced by subtle signals. The two of us are living proof of how important it is...
Managing and coaching are both necessary functions in the corporate world, but they have different purposes and outcomes. Managing is largely task-oriented and focuses...
The start of the new year is a great time to examine your team’s key metrics. What key performance indicators do you watch? Are...
This post is an excerpt from the Snippet e-book “Culture that Works: How Getting Serious About Culture Unlocks New Performance” (November 2013) by Jamie...
There are some leaders who expect perfection. With their personal ideal of what perfect means, they drive others to do things in exactly the...
You know those things that get done, and you really don’t know how they happen, until they don’t? Or those employees you see only...
Many organizations espouse a set of “leadership competencies”; lists of abilities or traits that their leaders and leaders-in-training need to get proficient at. These...
It’s a term all too commonly used — discretionary effort. Some may even call it discretionary performance. Generally speaking, we understand enough to know...
Think of a speech as a piece of music. Like a piece of music, it has melody, harmony and rhythm. Melody rises and lowers...
I am a damn good writer. You may not think so, but I do. Don’t get me wrong, I don’t think I am the...
There is an adage that goes, “Authority is the last resort of the inept and frustrated.” Parents who have found themselves relying on “…because...
Workplace safety is like a field goal kicker: often overlooked on a football team’s roster but utterly crucial to its success. The all-star running...
Have you ever seen an executive scurry across the stage, head down, clutching a copy of his presentation, and on reaching the podium, immediately...
Recognition may be among today’s most heavily researched leadership and supervision topics. And the results are consistently disturbing: According to studies by Badgeville research,...
One of the reasons I went into the martial arts business was to help children. It’s no secret that I was bullied as a...
Trust is nearly synonymous with leadership. And it’s big business. We buy books (from the selection of more than 80,000 about trust on Amazon....
Of course you’re already a good boss, or you wouldn’t be reading this article. You may even be a great boss. But how do...
The following is an excerpt from “Performance Management: Changing Behavior That Drives Organizational Effectiveness,” Fifth Edition, revised, by Aubrey C. Daniels, PhD., and Jon...
Being a purpose-driven organization requires purpose-driven leadership. It’s your responsibility as a leader to be certain that those you lead are equipped and empowered to...
This post is part of the series “Workplace Morale,” a weeklong effort co-hosted by SmartBrief’s SmartBlog on Leadership and the folks at Switch & Shift. Keep...
This post is part of the series “Workplace Morale,” a weeklong effort co-hosted by SmartBrief’s SmartBlog on Leadership and the folks at Switch & Shift. Keep...
Adapted from Organizational Behavior, Schermerhorn, Hunt, & Osborn, John Wiley & Sons, 2000, pgs. 311-15 Power or Influence? This is an important question as...
All organizations have social impact — good or bad, intended or not. Social impact is the logical consequence of an organization’s plans, decisions, and...
A new employee’s first day(s) at the office can 1) confirm their feeling that they’ve made the right choice coming to work for you,...
#484429103 / gettyimages.com It hardly seems possible, but the time has come when high-potential millennials are assuming leadership roles. If you take the...
Sweet 16? When I was 16, I told my father I wanted to be a vegetarian. “That’s great!” he said. He jumped up from...
Employee recognition used to be solely handled by the manager or by executives. This top-down approach had its flaws but worked well enough to...
Chances are you’re over-thinking your millennial engagement strategy. What’s really changed I have this vivid memory of being the youngest and lowest-ranking person in...
#494329285 / gettyimages.com “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about...
More than 50,000 books are published per year on leadership — how to be an effective leader, how to grow into being a leader...
Focus is a difficult state to achieve and even more difficult to sustain over time, even for longtime entrepreneurs like Chip Paucek, CEO and...