Customers
Does your business suffer from toxic customers or clients?
Toxic customers come in different flavors and circumstances. Naphtali Hoff outlines some you may meet in your business.
micromanagement
Development
How to stop babysitting employees
Leaders who feel like they are babysitting employees need to review policies and rebuild trust to create employee independence, writes Marlene Chism.
Development
10 strategies for responding to a micromanager
Micromanagers are detrimental not just to productivity, but to employees themselves, but Julie Winkle Giulioni offers 10 strategies to cope.
Leadership
How to overcome micromanaging
Leaders may not realize they're micromanaging, writes Marlene Chism, who offers ways to identify the practice and overcome it.
Leadership
Good leaders know when to delegate — and when to not
C-suite leaders may need to be very hands-on if matters are urgent, but also must know when it's best to delegate tasks to avoid distractions or a temptation to micromanage.
Leadership
4 ways to help your team succeed without micromanaging
Leaders don't need to resort to micromanaging their team when they create a culture of accountability.