Does your business suffer from toxic customers or clients?
Toxic customers come in different flavors and circumstances. Naphtali Hoff outlines some you may meet in your business.
Update your browser to view this website correctly. Update my browser now
Toxic customers come in different flavors and circumstances. Naphtali Hoff outlines some you may meet in your business.
Leaders who feel like they are babysitting employees need to review policies and rebuild trust to create employee independence, writes Marlene Chism.
Micromanagers are detrimental not just to productivity, but to employees themselves, but Julie Winkle Giulioni offers 10 strategies to cope.
Leaders may not realize they're micromanaging, writes Marlene Chism, who offers ways to identify the practice and overcome it.
C-suite leaders may need to be very hands-on if matters are urgent, but also must know when it's best to delegate tasks to avoid distractions or a temptation to micromanage.
Leaders don't need to resort to micromanaging their team when they create a culture of accountability.